• Our work

    Eurodiaconia links diaconal actors to examine social needs, develop ideas and influence policies impacting Poverty and Social Exclusion, Social and Health Care Services and the Future of Social Europe.

    Eurodiaconia also provides a platform for transnational networking and best practice sharing.  


  • Our vision

    As the leading network for diaconal work in Europe, we look to develop dialogue and partnership between members and influence and engage with the wider society.  We do this to enable inclusion, care and empowerment of the most vulnerable and excluded and ensure dignity for all.


  • Our goals

    We aim to see a positive social change in Europe through:

    Praxis, enabling membership engagement and partnerships

    Advocacy, creating a network of competence to impact policies at European and national level

    Identity and values, supporting the development of approaches and thinking on Diaconia in Europe today


Calendar Sunday, April 20, 2014
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Social services

Eurodiaconia works on many areas related to the provision of social services. Social Services of General interest (SSGI) is the term used to describe social services that are seen to be of importance to the general population. The European Commission has described them as including services provided directly to the person that play a preventive and socially cohesive role, such as social assistance services, employment and training services, social housing, child care or long-term care services.

Eurodiaconia focuses on working to ensure that not-for-profit social and health care providers operate in a supportive environment, where their importance is recognised.

Eurodiaconia monitors the impacts of EU legislation and how it is implemented on the provision of social services in Europe, in particular the impact of EU State Aid and Public Procurement rules, which regulate how contracting authorities can finance social services.

Eurodiaconia members strive to provide quality services and Eurodiaconia has been actively engaged in the EU debate on the quality of social services since 2005. Eurodiaconia has contributed to EU initiatives on quality and has developed its own document on quality.

Eurodiaconia and its members decided to develop one particular elementof these principles, namely service user participation and empowerment. Members felt it was important to facilitate mutual learning and to promote these ideas and drew up a toolkit to this effect.

  • Eurodiaconia toolkit for user participation and empowerment in social services, available in English , French and German (2010).

Eurodiaconia represents Social Services Europe at European Economic and Social Committee hearing

12 September 2012

 Laura Jones presented Social Services Europe’s position on social services during a panel at a hearing organised by the European Economic and Social Committee (EESC) in Cyprus on the 6th September. The hearing, entitled “Trends in personal social services industries in Europe”, will feed into a report being drafted by the EESC on "Personal social, sanitary and educational services industries”, to identify future developments and to tackle the challenges of these sectors.

Hosted by the Cypriot Worker’s Confederation, representatives from the Trade Unions, Cypriot government, European Commission and NGOs gave input. Various speakers stressed the important role that social services play in society and the importance of quality.

Ms Jones’ intervention was based on the Social Services Europe network’s briefing on social innovation and position on personal and household services. She highlighted that an investment-oriented approach should be taken, and for the benefit of service users and the wider society such investment should focus on developing personnel, processes, providers and partnerships in the sector.

The report of the EESC is designed to raise awareness of the challenges faced by services to the person and feed recommendations into the EU-level discussions, particularly in the light of the European Year for Active Ageing and Solidarity between Generations.

SocialServicesEurope.eu launched today!

31 May 2012

Social Services Europe, a newly founded organisation gathering together seven Europe-wide networks of not-for-profit providers of social and health care services including Eurodiaconia, has launched their website www.socialserviceseurope.eu today. People interested in knowing more about social services in Europe can now easily access publications covering a wide range of topics such as public procurement, social innovation and employment in the health sector. A calendar of events helps to keep track of the different meetings that are held and a news section keeps people up-to-date on Social Services Europe’s latest news. This and much more is now available online at www.socialserviceseurope.eu .

Social dialogue project update
21 May 2012

The PESSIS project, of which Eurodiaconia is a European partner, is an initiative to promote the inclusion in social dialogue structures of employers in the non-profit social services sector. The project's research phase, covering 11 countries is now nearly complete, and the analysis and recommendations will be presented during an open conference in Brussels on 22 June.

Please find here the brief newsletter which gives an advance preview of the information collected by researchers in each country through interviews and round table meetings with key stakeholders.

Social Services Europe briefing on the proposal for a new directive on public procurement

17 April 2012

In light of the discussions on the reform of the EU's public procurement rules, Social Services Europe, of which Eurodiaconia is a founding member, has produced a briefing paper on the proposal for a directive. The briefing raises issues which are then dealt with in the initial position of Social Serivces Europe, which has been sent to the relevant actors in the European Parliament.

Social Services Europe meets with key MEP to discuss procurement reform
17 April 2012

A delegation from Social Services Europe, including Eurodiaconia, discussed the proposed directive on public procurement with the MEP responsible for coordinating the Employment and social Affairs Committee’s input into the Parliament’s position last week.

Ms Sippel, a German MEP in the Socialists and Democrats Group, was supportive of Social Services Europe's approach and will continue to work with the network as the report is drafted.

For Social Services Europe’s initial position paper please see here .

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